Recalls are defects, especially within the automotive industry. Some of the recalls have led to serious vehicle accidents. At LATROBE CHEVROLET, we ensure all our customers get recall information on models they desire. In an accident that results from defects, the vehicle liability suit may be in order. Here are a process and various rights you get when your vehicle has a defective component.
When a certain model gets customer complaints on certain components, the NHTSA and automaker will carry out a defect test. It is designed to determine the effectiveness of the safety of the vehicle. Once it is identified as defective, the automaker will make callbacks to the dealers, owners, and distributors.
The callback will contain information about the defective component. You will get the process of getting the part replaced and how long the recall period will take. The defect repair will come at no cost to all buyers.